Privacy Policy

01 Information We Collect

Information you provide

We collect information you provide when submitting an enquiry, requesting a quote, contacting us via email, phone or WhatsApp, or entering into a supply agreement. This may include your name, company name, email, phone number, shipping address and business requirements.

Information collected automatically

When you visit our website, we may automatically collect IP address and browser information, pages visited and time spent, device type and operating system, and referring website or search query.

02 How We Use Your Information

We use the information we collect to process your enquiries and provide quotations, manage orders and supply chain communications, send product catalogues and trade communications, comply with export regulations and legal obligations, and improve our website and services.

03 Sharing of Information

We do not sell your personal information. We may share information with logistics partners to fulfil your orders, financial institutions for transaction processing, government authorities as required by export regulations, and service providers under confidentiality agreements.

04 International Data Transfers

As an international exporter, we may transfer your information to countries other than India. We ensure appropriate safeguards are in place in compliance with applicable data protection laws.

05 Data Retention

We retain your information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Trade and export records may be retained for up to 7 years in accordance with Indian tax and accounting regulations.

06 Your Rights

You have the right to access, correct or request deletion of your personal information subject to legal obligations, and to opt out of marketing communications at any time.

07 Cookies

Our website uses cookies to improve your browsing experience. You may control cookie preferences through your browser settings.

08 Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified on our website with an updated “Last updated” date.